Terms and Conditions

DRIVERS

Only drivers aged between 25-70 years and approved by the company and whose details have been recorded on the rental agreement are permitted to drive the vehicles. All drivers must have held a full driving license for at least two years. Certain endorsements are accepted at our discretion.

 

INSURANCE REQUIREMENTS

All vehicles are covered for third party risks. For all and any claim customers are responsible for the first £1000 excess on all vehicles (including any third party claim). Collision Damage Waiver is available to reduce the insurance excess to £100. The driver is liable for any overhead damage howsoever caused. Own insurance policies are accepted as long as a fully comprehensive cover note for the hired vehicle is in our possession.

 

DAMAGE

Tyre damage caused by negligence; overhead damage, internal damage, Glass damage, missing radios and accessories are not covered by any type of insurance.

 

VEHICLE LOADING

Drivers are responsible for ensuring that rented vehicles are not overloaded. Current regulations impose severe penalties for loading a vehicle in excess of its maximum seating or payload.

 

DAILY MAINTENANCE

Although the company’s rates include maintenance and oil, the Driver is responsible for daily checking of oil and water levels and tyre pressures during the rental period.

BREAKDOWN

In the event of a breakdown please contact the relevant Emergency Freephone number which is attached to the windscreen of all vehicles and listed on your rental agreement. This can also be found on the vehicle key fob.

DEPOSIT

A £250 deposit is payable on all vehicle rental. A deposit is not required when Collision Damage Waiver is taken except for car hire. A £500 deposit is payable on trailer hire.

PAYMENT

Credit or Debit card details are required to secure a booking. Payment is required at commencement of rental by debit or credit card. All extended hire periods and weekend bookings must be paid for in advance.

CANCELLATION

Advance payments will be refunded in full provided 24 hours notice is given when cancelling any booked rental period.

AVAILABILITY

Whilst every effort will be made to supply the model requested, in the event of it being unavailable an alternative model will be provided.

VEHICLE USE LIMITATIONS

Our vehicles must not be used for the carriage of passengers for hire or reward, for any illegal purpose or to carry any number of passengers greater than manufacturer’s recommendations.

They cannot be used outside of the UK mainland unless European Assistance and a Green Card are supplied and European travel is agreed by us.

MILEAGE

We operate a fair usage mileage policy and do not charge for mileage used with the following exceptions.

(A) Usage in excess of 500 miles per week or a maximum of 2500 per month.

(B) Cars, mileage restrictions apply on all cars as follows

200 free miles per days hire

350 free miles for weekend hire

500 free miles per week hire

Additional mileage will be charged at a rate of 15 pence per mile inclusive of VAT